Shipping Policy

*Free shipping throughout the European Union starting from a minimum spend of 100€

Shipping always free in Italy with BRT and InPost

Shipping Times
Orders are generally shipped within 1-2 business days of purchase confirmation. The estimated delivery time varies based on the selected courier and destination:

  • Italy: 2-3 business days.
  • European Union: 4-7 business days.
  • Worldwide: 10-20 business days.

Order Tracking
As soon as the package is entrusted to the courier, the customer will receive a tracking number to monitor the shipping status.

Partner Couriers
We collaborate with BRT/DPD and DHL to ensure an efficient and secure delivery service.

Disclaimer
We do our best to ensure that orders are delivered within the expected times. However, responsibility for received products and provided delivery details rests with the customer. It is recommended to carefully check the shipping address before completing the order.

Duties and Customs Clearance
For orders destined outside the European Union, customs duties, import taxes, and any customs clearance costs are not included in the product price or shipping fees.

These costs, if applicable, are borne by the buyer and are determined directly by the customs office of the destination country. Unfortunately, we are unable to predict the exact amount of these charges, as they vary from country to country.

We recommend checking with local customs authorities for precise information before placing an order. In case of non-payment of customs fees and subsequent return of the package, only the products will be refunded, minus shipping costs and any return fees.