Shipping Policy

*Free shipping throughout the European Union for orders over €35.

Shipping times
Orders are generally shipped within 1-2 business days of purchase confirmation. Estimated delivery times vary based on the selected courier and destination:

  • Italy: 2-3 working days.
  • European Union: 4-7 working days.
  • Worldwide: 10-20 business days.

Order Tracking
As soon as the package is handed over to the courier, the customer will receive a tracking number to monitor the status of the shipment.

Partner couriers
We partner with Poste Italiane, UPS, Bartolini, InPost, and DHL to ensure efficient and safe delivery.

Disclaimer
We do our best to ensure orders are delivered on time. However, the customer is responsible for the products received and the delivery details provided. We recommend carefully checking the shipping address before completing the order.

Duties and Customs Clearance
For orders with a destination outside the European Union , customs duties, import taxes and any customs clearance costs are not included in the product price or shipping costs .

These costs, if applicable, are the responsibility of the buyer and are determined directly by the customs office of the destination country. Unfortunately, we are unable to predict the exact amount of these charges, as they vary from country to country.

We recommend checking with your local customs authorities for precise instructions before placing your order. If you fail to pay customs fees and the package is returned, only the products will be refunded, net of shipping costs and any return costs.