Privacy Policy

This privacy policy, provided pursuant to art. 13 of EU Regulation 2016/679, describes how the website www.thevintagelounge.it is managed, with reference to the processing of data of users who consult it and use it for purchases.

Data processed by The Vintage Lounge

1. Navigation data: Automatically collected by the website's IT systems, includes IP addresses, domain names, URIs, request times, request method, size of the file obtained, response status code, device type, operating system, and IT environment. Used for anonymous statistics and to ensure the correct functioning of the website. Processed via Google Analytics (anonymized IP) and Yandex Metrica.

2. Voluntarily provided data: Sending emails or using the contact form involves the acquisition of sender's data. This data is stored for the time necessary to provide a response and subsequently deleted.

3. Contacts via WhatsApp: The Vintage Lounge acquires the phone number and other WhatsApp profile data, used only to respond to the user. WhatsApp acts as an independent data controller. More information: WhatsApp Privacy Policy.

4. Data for account creation: Name, surname, email, password, date of birth (for age verification), certified email address (PEC) and SDI code (if present). This data is stored until the account is deleted or after 5 years of inactivity.

5. Tax data: Required for invoicing and tax compliance, including name, surname, tax code, VAT number, SDI code, certified email address (PEC), tax domicile. Stored for 10 years.

6. Data for e-commerce order fulfillment: Name, surname, tax code, VAT number, company (if present), shipping/billing address, phone, email, bank or credit card details. Payments managed by external intermediaries.

7. Data for newsletter subscription: Email provided by the user to receive commercial communications. Possibility to unsubscribe at any time.

8. Data collected through cookies: The website uses technical, profiling, and analytics cookies. More details in the Cookie Policy.

9. Purposes and legal bases of processing

Website navigation: Technical cookies (legal basis: execution of user request, art. 6 lett. b EU Regulation 2016/679).

Response to contacts: Contact forms, email, phone calls, WhatsApp (legal basis: execution of user request, art. 6 lett. b EU Regulation 2016/679).

Order fulfillment: Personal data, tax data, contact data, payments (legal basis: performance of contract, art. 6 lett. b EU Regulation 2016/679).

Direct marketing: Email and phone (legal basis: consent, art. 6 lett. a EU Regulation 2016/679, revocable at any time).

Soft spam: Sending offers related to previous purchases (legal basis: legitimate interest, Garante Provision n. 330/2013).

Profiling cookies: Explicit user consent required.

Data Processors

The data controller may entrust processing to external parties (e.g., consultants, hosting providers, marketing agencies), ensuring data protection in accordance with EU Regulation 2016/679. The list of data processors is available upon request.

Processing and storage methods

Data may be processed electronically or on paper, with adequate security measures. Storage periods:

• Purchase orders: 10 years.
• Direct marketing: 24 months from consent.
• Contact form: Until the user's response.
• Newsletter: Until cancellation request.
• User account: Until cancellation request or 5 years of inactivity.
• Cookies: Variable, specified in the Cookie Policy.
• Data Subject Rights

Users can exercise the following rights:

• Withdraw consent at any time.
• Object to processing for direct marketing.
• Access their data and request a copy.
• Rectify or update data.
• Erase data in cases provided by law.
• Restrict processing under certain circumstances.
• Data portability to receive it in a structured format.
• Lodge a complaint with the Supervisory Authority for alleged violations.

To exercise your rights, contact info@thevintagelounge.it.

Changes to the Privacy Policy

The data controller reserves the right to modify this policy. Changes will be published on the website www.thevintagelounge.it.

Contacts

If you have any questions about our privacy policies or this Privacy Policy, or if you intend to exercise any of your rights, please call us at , send an email to info@thevintagelounge.it, or contact us at Viale Regina Margherita 61, Messina, ME, 98121, IT. For the purposes of applicable data protection laws, we are the data controller of your personal data.